Privacy Policy

1. Who We Are

This Privacy Policy describes how Canon City Insulation ("we," "us," or "our") collects, uses, and protects information obtained through our website at canoncityinsulation.com and through direct communications with us. Our mailing address is 1363 Rudd Ave, Canon City, CO 81212.

2. Information We Collect

We collect information in the following ways:

Information you give us directly

When you fill out an estimate request form, call us, or send us an email, you may provide your name, phone number, email address, home address, and a description of your project. We only use this information to respond to your inquiry and to schedule or complete insulation work at your property.

Information collected automatically

Our website may collect standard technical data when you visit, including your IP address, browser type, device type, pages visited, and referring URL. This data is collected through analytics tools (such as Google Analytics) and is used in aggregate to understand how visitors use our site. We do not use this data to identify you personally.

3. Cookies

Our website may use cookies - small text files stored on your device - to support basic website functionality and to collect anonymous analytics data. You can control or disable cookies through your browser settings.

Disabling cookies will not prevent you from using the core features of our website, including our contact form.

4. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and inquiries
• Schedule and complete insulation projects at your property
• Follow up on completed work
• Improve our website and understand how visitors interact with it
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties. We do not use your information for unsolicited marketing communications.

5. Third-Party Services

We use a small number of third-party services to operate our website and handle form submissions. These may include:

• Google Analytics, for anonymous website traffic analysis
• A third-party form provider (Tally), for processing estimate requests
• Google Maps, for displaying our office location

Each of these services operates under its own privacy policy. We select providers that meet reasonable data protection standards, but we are not responsible for their independent data practices.

6. Data Retention

We retain contact and project information for as long as it is reasonably needed to service your account, respond to inquiries, and comply with applicable laws. If you would like your information removed from our records, contact us at estimates@canoncityinsulation.com and we will make reasonable efforts to comply with your request.

7. Data Security

We take reasonable precautions to protect the information you share with us. Our website is served over HTTPS, and we limit access to your data to the people who need it to do their jobs. That said, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal retention requirements
• Opt out of any marketing communications at any time

To exercise any of these rights, contact us at estimates@canoncityinsulation.com or call (719) 618-9724.

9. Children

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after any change constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us.